Purchased products are delivered as soon as they are purchased. We do not allow refunds of any type for any product. Once the transaction/service is delivered the funds can NOT be reversed. These terms and conditions are agreed to upon purchase, and this works as a refund policy as well. Any attempt to reverse a payment will result in pursuit in the fullest extent of the law. Using unauthorized methods of payment is also prohibited and will be reported to the proper authorities. We do not take any of this lightly. Thank you! **Terms of Service** By purchasing, accessing our website, or joining our Discord server, you agree to the following terms and conditions. Please read these carefully before proceeding. **Warranty Policy** What is a Warranty? A warranty is a written guarantee issued by a manufacturer to the purchaser of a product, promising to repair or replace it within a specified period if necessary. A warranty does not guarantee a refund. Refunds may be issued at our discretion but are generally not offered. **Warranty Coverage** We provide a one-month warranty covering the following: Replacement or repair of firmware that does not function properly upon initial setup. Support in cases where a device is blocked. Warranty Limitations Our warranty does not cover: Protection against bans. If your account is banned while using our firmware, you are not automatically eligible for a replacement or fix. Warranty coverage applies only if the firmware itself caused the ban and you are still within the active warranty period. Customers are responsible for their own firmware after the warranty period. We do not save firmware files, and if lost, we can regenerate your firmware for a fee. **Support Policy** We offer initial support for flashing the firmware until: A working speed test has been successfully completed. The firmware has been properly flashed and confirmed functional. Any additional support requests beyond this point are handled at our discretion. You need to make sure your DMA Card is working correctly before buying Firmware. We will not support with any card/system problems if the card is not bought from us. **Community Guidelines** By accessing our Discord server or website, you agree to abide by the following rules: Familiarize yourself with Discord’s guidelines: https://discord.com/guidelines No advertising in any form. Leaking or exposing customer information (such as IGN, social media handles, or any other personal data) is strictly prohibited, If a violation is reported to staff, the offender will be banned from the server, Any existing product warranties will be voided immediately. By purchasing our product, accessing our website, or joining our Discord server, you acknowledge and agree to these terms. Refunds and replacements are not guaranteed and are provided solely at our discretion.